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Customer Service with a Gentle Touch

At Kitchen Cabinet Hardware, we are dedicated to making sure that every purchase is a delight from start to finish. That's why we combine our top quality cabinet hardware with unparalleled customer service from a courteous, knowledgeable customer service staff.

Meet Our Customer Service Team

Rachel grew up in California and Colorado, and graduated from the University of Colorado, Boulder. Rachel was trained in customer service at Nordstrom and worked there for over three years. At Nordstrom, Rachel acquired a love for fashion and design and especially a love for working with people. Rachel joined the Tail of the Lion customer service team in October 2007. She loves animals and enjoys spending her time with family and friends, cooking, doing outdoor activities.
Joshua grew up in the Seattle area and is a graduate of the University of Massachusetts. His past work experience is in construction and project management, which enables him to have a full understanding of Tail of the Lion's diverse product offerings. Joshua brings a relaxed and helpful approach to customer service. He has been with Tail of the Lion since 2004. When he is not working, Joshua enjoys time with his family, wandering the hills around his home and making wine.
Elana is a self-described 'jack of all trades'. Although she has a degree in International Relations, Elana's work experience runs the gamut from the field of jewelry and antique appraisal to clothing design and catering. A member of the Tail of the Lion team since 2006, Elana juggles her time between working, raising her two adorable children and cooking up a storm.
Steve was born in Illinois, was raised in New York and spent most of his adult life in California and Oregon. He has a degree in psychology and is training to be a family therapist. He has worked in technology, banking, and customer service for many years. He and his wife enjoy traveling. He spends his free time walking, studying and spending time with his family.
Samantha was born and raised in Denver, Colorado. She graduated from Colorado State University with a degree in Human Development and Family Studies. Samantha\'s customer service experience ranges from working as a bank teller to working with families as a snowboard instructor. Her hobbies include spending time with friends and family, seeing live music, snowboarding, cooking, camping, and volunteering her spare time to working with at-risk youth.

Our dedicated customer service staff is available to answer your questions and respond to your concerns so that you can feel comfortable and excited about every purchase. We can be reached by phone at 1-800-530-TAIL(8245). For comprehensive responses to your most delicate concerns, email us at [email protected]. During the regular business week, we will try our best to respond to your queries within 24 hours. All inquiries should reference #.

Kitchen Cabinet Hardware is pleased to offer a price match guarantee on all of our products, to make sure that you are paying the lowest possible price on every item. If you find the same item advertised for a lower price, email the advertisement to the Kitchen Cabinet Hardware customer service center, or call us to receive an alternative price quote and a shopping cart designed especially for you.

Our goal is to make your online shopping experience as straightforward and pleasant as possible. We welcome your comments so that we can help serve you better. We look forward to hearing from you!

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